j3j3 Privacy Policy

This Privacy Policy applies to all personal data collected, processed, and stored by j3j3 in connection with your use of the j3j3 online gaming platform accessible at https://j3j3.net (the "Platform"). It applies to all registered players, visitors to the Platform, and any individual who contacts j3j3 for support or other purposes.

j3j3 is committed to protecting the privacy and security of your personal data. We process personal data only for legitimate, specified purposes and in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).

By registering on the j3j3 Platform or continuing to use it, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use the j3j3 Platform.

For the purposes of the Philippine Data Privacy Act, j3j3 is the personal information controller responsible for your personal data collected through the Platform. j3j3 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws.

You may contact j3j3's Data Protection Officer for any privacy-related inquiries at: [email protected] (please include "Data Privacy" in the subject line of your inquiry). Contact details are provided as plain text only and are not clickable links.

j3j3 collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we collect include:

3.1 Registration Data. When you create a j3j3 account, we collect your full name, date of birth, email address, mobile number, and chosen username. This information is required to create and manage your account and to verify that you meet the minimum age requirement of 21 years.

3.2 Identity Verification (KYC) Data. To comply with Philippine anti-money laundering regulations and PAGCOR requirements, j3j3 collects copies of government-issued identification documents (such as a Philippine passport, driver's license, SSS ID, UMID, or PhilSys ID), proof of address, and, where required, source of funds documentation. KYC data is processed solely for identity verification and regulatory compliance purposes.

3.3 Financial Data. j3j3 collects payment account details necessary to process deposits and withdrawals, including GCash mobile numbers, Maya account details, and Philippine bank account information. j3j3 does not store full credit card numbers. All financial data is processed using secure, encrypted channels.

3.4 Transaction Data. j3j3 maintains records of all deposits, withdrawals, bonus claims, and gaming activity associated with your account. This data is retained for regulatory compliance, dispute resolution, and responsible gaming monitoring purposes.

3.5 Technical and Usage Data. When you access the j3j3 Platform, we automatically collect certain technical data including your IP address, device type, operating system, browser type, session duration, pages visited, and game activity. This data is used to maintain platform security, improve user experience, and detect fraudulent activity.

3.6 Communications Data. If you contact j3j3 support via live chat, email, or any other channel, we retain records of those communications for quality assurance, training, and dispute resolution purposes.

3.7 Responsible Gaming Data. If you use j3j3's responsible gaming tools — such as deposit limits, self-exclusion, or cooling-off periods — we record and process this data to give effect to your requests and to monitor compliance with self-imposed restrictions.

j3j3 uses your personal data for the following purposes:

(a) To create, manage, and maintain your j3j3 account;

(b) To verify your identity and age in compliance with Philippine gaming regulations and KYC requirements;

(c) To process deposits, withdrawals, and other financial transactions;

(d) To provide customer support and respond to your inquiries;

(e) To detect, investigate, and prevent fraud, money laundering, and other prohibited activities;

(f) To comply with legal and regulatory obligations, including reporting to PAGCOR and the Anti-Money Laundering Council (AMLC) as required by law;

(g) To administer bonuses, promotions, and loyalty programs;

(h) To send you service-related communications, including account notifications, security alerts, and updates to our policies;

(i) To send you marketing communications about j3j3 promotions and new games, where you have consented to receive such communications;

(j) To monitor and improve the performance, security, and user experience of the j3j3 Platform;

(k) To support responsible gaming monitoring and to give effect to responsible gaming tools you have activated.

j3j3 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

j3j3 processes your personal data on the following legal bases under the Philippine Data Privacy Act:

Consent. Where you have given j3j3 your explicit consent to process your personal data for a specific purpose, such as receiving marketing communications. You may withdraw your consent at any time by contacting j3j3 support, without affecting the lawfulness of processing carried out prior to withdrawal.

Contractual Necessity. Processing that is necessary to perform the contract between you and j3j3 — specifically, to provide you with access to the j3j3 Platform and its services, including account management, gaming, and payment processing.

Legal Obligation. Processing that is necessary for j3j3 to comply with its legal and regulatory obligations under Philippine law, including the Anti-Money Laundering Act, PAGCOR regulations, and the Data Privacy Act itself.

Legitimate Interests. Processing that is necessary for j3j3's legitimate interests, such as fraud prevention, platform security, and improving our services, provided that such interests are not overridden by your rights and interests.

j3j3 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. j3j3 may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

6.1 Service Providers. j3j3 engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, Maya, Philippine banks), KYC verification providers, cloud hosting providers, and customer support platform providers. These service providers are contractually bound to process your data only on j3j3's instructions and in accordance with applicable data protection laws.

6.2 Game Providers. j3j3 partners with certified third-party game providers to deliver casino games, slots, and live dealer experiences on the Platform. These providers may receive limited technical data (such as session tokens and game results) necessary to deliver their services. They do not receive your full personal profile.

6.3 Regulatory Authorities. j3j3 is required by Philippine law to disclose certain personal data to regulatory bodies including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent government authorities upon lawful request or as mandated by applicable regulations.

6.4 Law Enforcement. j3j3 may disclose personal data to law enforcement agencies where required by a valid court order, subpoena, or other lawful legal process issued by a Philippine court or competent authority.

6.5 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of j3j3's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. j3j3 will notify affected players of any such transfer in advance where reasonably practicable.

j3j3 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulations.

7.1 Active Accounts. While your j3j3 account remains active, j3j3 retains all personal data associated with your account, including registration data, KYC documents, transaction history, and gaming records.

7.2 Closed Accounts. Upon closure of your j3j3 account — whether at your request or by j3j3 — your personal data will be retained for a minimum period of five (5) years from the date of account closure, in compliance with Philippine anti-money laundering record-keeping requirements and PAGCOR regulations. After this retention period, your data will be securely deleted or anonymized.

7.3 Self-Excluded Players. Where a player has self-excluded from the j3j3 Platform, j3j3 retains sufficient personal data to enforce the self-exclusion and prevent re-registration for the duration of the exclusion period and for a reasonable period thereafter.

7.4 Marketing Data. Where you have consented to receive marketing communications from j3j3, we retain your contact details for marketing purposes until you withdraw your consent or request removal from our marketing list.

j3j3 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

(a) Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and the j3j3 Platform;

(b) Encryption of sensitive data at rest, including KYC documents and financial information;

(c) Role-based access controls ensuring that j3j3 staff can only access personal data necessary for their specific job functions;

(d) Regular security audits, vulnerability assessments, and penetration testing of the j3j3 Platform;

(e) Multi-factor authentication requirements for administrative access to systems containing personal data;

(f) Continuous monitoring of the Platform for suspicious activity, unauthorized access attempts, and potential data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, j3j3 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the requirements of the Philippine Data Privacy Act.

While j3j3 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your j3j3 login credentials confidential and for notifying j3j3 immediately if you suspect unauthorized access to your account.

j3j3 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. Cookies are small text files stored on your device when you visit the j3j3 Platform.

9.1 Essential Cookies. These cookies are strictly necessary for the j3j3 Platform to function. They enable core features such as session management, login authentication, and security. You cannot opt out of essential cookies without affecting the functionality of the Platform.

9.2 Functional Cookies. These cookies allow the j3j3 Platform to remember your preferences, such as your preferred language, display settings, and game history. Disabling functional cookies may affect your experience on the Platform.

9.3 Analytics Cookies. j3j3 uses analytics tools to understand how players use the Platform, which pages are most visited, and where technical issues occur. Analytics data is aggregated and anonymized where possible. You may opt out of analytics cookies through your browser settings.

9.4 Managing Cookies. You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites. Please note that disabling certain cookies may affect the functionality of the j3j3 Platform. Refer to your browser's help documentation for instructions on managing cookie settings.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by j3j3:

Right to Be Informed. You have the right to be informed about how j3j3 collects and processes your personal data, as described in this Privacy Policy.

Right to Access. You have the right to request a copy of the personal data j3j3 holds about you, along with information about how it is being processed. To submit an access request, contact j3j3 support with the subject line "Data Access Request."

Right to Rectification. If any personal data j3j3 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details directly through your j3j3 account settings, or by contacting j3j3 support.

Right to Erasure. You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and there is no other legal basis for processing. This right is subject to j3j3's legal and regulatory data retention obligations, which may require us to retain certain data for a minimum period even after account closure.

Right to Object. You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on j3j3's legitimate interests, subject to j3j3's right to demonstrate compelling legitimate grounds for the processing.

Right to Data Portability. Where technically feasible and where processing is based on your consent or a contract, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Right to Lodge a Complaint. If you believe that j3j3 has not handled your personal data in accordance with the Philippine Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. j3j3 encourages you to contact us first so that we may address your concern directly.

The j3j3 Platform is strictly intended for individuals who are at least twenty-one (21) years of age. j3j3 does not knowingly collect personal data from individuals under the age of 21. If j3j3 becomes aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, delete the personal data, and, where required, report the matter to the appropriate Philippine authorities.

Parents and guardians who believe that their child may have registered on the j3j3 Platform are encouraged to contact j3j3 support immediately so that the account can be investigated and closed without delay.

Some of j3j3's service providers and game partners may be located outside the Philippines. Where j3j3 transfers your personal data to recipients in other countries, we ensure that appropriate safeguards are in place to protect your data in accordance with the Philippine Data Privacy Act. These safeguards may include contractual data processing agreements that impose data protection obligations equivalent to those applicable in the Philippines.

j3j3 will not transfer your personal data to a foreign country unless that country provides an adequate level of protection for personal data, or appropriate contractual safeguards are in place, as required by the NPC's rules on cross-border data transfers.

j3j3 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, j3j3 will notify registered players via the email address associated with their account and by displaying a prominent notice on the j3j3 Platform. The date of the most recent revision is indicated at the top of this page.

Your continued use of the j3j3 Platform after the effective date of any amendment to this Privacy Policy constitutes your acknowledgment of the updated Policy. We encourage you to review this page periodically to stay informed about how j3j3 protects your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or j3j3's handling of your personal data, please contact our Data Protection Officer. Our support team is available 24 hours a day, 7 days a week via live chat on the j3j3 Platform.

For written privacy inquiries, you may reach us at: [email protected] — please include "Data Privacy" in the subject line of your message so that it is directed to the appropriate team.

The email address above is displayed as plain text for informational purposes only. It is not a clickable link. j3j3 does not accept formal legal service of process via email.